Unfortunately, it is not possible to change your order afterwards. However, if the order has not yet been dispatched, you can cancel it and place a new order. Please simply let us know your order number using one of the contact options. Vouchers that have already been used will be reissued to you.

As long as your order has not yet been dispatched, we can cancel your order. Simply let us know your order number using one of the contact options. Vouchers that have already been used will be reissued to you.

If something does not work as planned , please contact us. We will resolve your problem as quickly as possible.

You can find all information about payment options on our payment methods page.

Unfortunately, it is not possible to pay for your order in cash. You can find all the payment methods we currently offer on our payment methods page.

Your order will be shipped Monday - Friday on the same day if ordered (purchase on account & cash on delivery) or if payment is received before 2 pm. You can find all information about our shipping times under Shipping & Delivery.

We currently ship our goods exclusively with DHL. We do not offer delivery outside Germany. You can find more information on our Shipping & Delivery page.

For organizational and logistical reasons, we are unfortunately unable to offer the option of collecting the goods on site or directly from the warehouse.

We also offer kratom at wholesale prices for resellers, research institutions and laboratories. If you are interested, please contact us. Our team will get back to you promptly to discuss your needs.

You can find all our contact options on our contact page.

You can find an overview of all current products in our range on our store page.

If you have not found your question or have any other concerns, you are welcome to contact us personally. You can find all the information you need under the following link. Contact us.

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